Overall Funnel (46,614 sessions):
- 11.7% added items to cart (5,472 sessions)
- 5.7% reached checkout (2,651 sessions)
- 2.8% completed purchase (1,284 orders)
What This Tells Us:
Your 90-day performance is very consistent with the last 90 days, showing stable funnel metrics:
-
Cart Addition (11.7%)
- About 1 in 9 visitors adds something to their cart
-
Cart to Checkout (48.5%)
- You're losing just over half of cart users before checkout begins - this remains your biggest opportunity
-
Checkout Completion (48.4%)
- Nearly half of those who start checkout complete their purchase
The Pattern: The consistency between 90-day data suggests these are your stable conversion rates. The main bottleneck is clearly between adding to cart and reaching checkout, where you're losing approximately 2,821 potential checkout sessions (51.5% of cart additions).
This drop-off could be due to shipping costs, browsing behavior, comparison shopping, or checkout friction. Here's your 90-day purchase funnel broken down by where customers land:
Top Performers:
Cart pages (11.7% conversion) - Your highest converter with 437 sessions. When customers land directly on cart, 33.9% add items, 21.1% reach checkout, and 11.7% complete purchase. These are highly engaged visitors.
Checkout pages (15.4% conversion) - 260 sessions with exceptional performance. These are returning customers or direct links to checkout.
Best Volume Performers:
Homepage (15,123 sessions, 3.3% conversion) - Your second-largest traffic source converts well. 13.4% add to cart, 6.0% reach checkout, and 55.7% of those complete purchase. This is actually your best performing major traffic source.
Product pages (17,259 sessions, 2.5% conversion) - Your largest traffic source but converts below average. 12.7% add to cart, but only 41.3% of those who add to cart reach checkout (vs 44.5% for homepage).
Collection pages (5,503 sessions, 3.2% conversion) - Strong performance with 14.0% adding to cart and 60.8% checkout completion rate.
Problem Area:
Unknown/null landing pages (5,734 sessions, 0.3% conversion) - These 5,734 sessions have tracking issues and convert at only 0.3%. This represents 12.3% of your traffic with almost no conversions.
Key Insight: Your homepage and collection pages are outperforming product pages despite product pages getting the most traffic. Consider optimizing product page layouts or driving more traffic to your high-performing homepage and collections.
Optimizing product page
Since your product pages are getting the most traffic but converting below your other pages, here are some proven strategies to boost conversions:
Immediate Actions:
Add urgency and social proof - Display stock levels ("Only 3 left!"), recent purchases ("5 people bought this today"), or customer reviews prominently. This builds trust and creates FOMO.
Improve product descriptions - Make sure you're answering key questions: What problem does this solve? What makes it special? Include detailed specifications, care instructions, and use cases that help customers visualize owning the product.
Optimize images - Use high-quality photos from multiple angles, lifestyle images showing the product in use, consider adding videos.
Simplify the path to purchase - Make your "Add to Cart" button sticky, consider adding a "Buy Now" option that skips the cart, and ensure pricing is clear with no hidden costs.
Address objections upfront - Highlight your return policy, shipping information, and any guarantees right on the product page. Free shipping thresholds can also motivate larger purchases.
The below apps all display real-time sales notifications and visitor activity to build trust and create urgency on your product pages.
Here's how they compare:
|
Nudgify Social Proof Sales Pop |
Fomo: Social Proof Sales Popup |
FOMO Sales Pop Up Social Proof |
| Summary |
Social proof with FOMO nudges |
Sales popups with ROI analytics |
Social proof with gamification features |
| Unique features |
100+ integrations including Google Reviews, Klaviyo, TrustPilot; geo-location based proof; multi-language (32+ languages) |
ROI analytics tracking clicks, conversions & revenue; inline PDP messages; browser push notifications; retention personalization engine (Pro plan) |
Gamification discount box; flashing browser tab for cart recovery; Judge.me review sync; inventory alerts |
| Built for Shopify |
No |
No |
No |
| Integrations |
Stamped, Klaviyo, MailChimp, Judge.me, Google Reviews, Reviews.io |
Zapier, Yotpo, Mailchimp, Judgeme, Instagram, Stamped |
Wizz Flash Sale, BOGO+, SnapBundle, Gempage, eComposer, Judge.me |
| Support |
Email, documentation (English, French) |
Email, phone, FAQ |
Email, FAQ, documentation |
| Languages |
English, French + 32 more |
English, French + 27 more |
English |
| Pricing |
Free plan (1K impressions), from $9/month |
Free plan (1K notifications), from $25/month |
Free plan |
All three apps show recent purchases, live visitor counts, and create FOMO with urgency messages. The key differences are in integrations, analytics depth, and pricing structure. I suggest installing Fomo or Nudgify on your live theme, and then tracking the data for 7 days to see if it made any change to our stats and improved product page conversion.
On top of this I have already added payment icons so customers can see which payment options they have. Add review stars or testimonials directly below the product title (on mobile, users often don’t scroll far).
Once we see that this works, we will push your other product page updates to the users so we can measure success.
Weekly Trends: Your cart additions have been remarkably stable, ranging from 386-471 per week (except for a partial week with 88). Conversion rates from cart to purchase hover consistently around 23-26% weekly, confirming that steady 48% checkout completion pattern we saw earlier.
Critical Finding - Device Performance:
This is where it gets interesting. There's a significant device gap:
Mobile (4,358 cart additions - 80% of your cart traffic)
- Converts at only 2.5%
- This is your problem area
Desktop (1,067 cart additions - 19% of cart traffic)
- Converts at 3.7%
- That's 47% better than mobile
Tablet (47 cart additions)
- Converts at 3.4%, similar to desktop
What This Means:
Your cart-to-checkout drop-off is primarily a mobile experience issue. Since 80% of people adding to cart are on mobile devices, and they convert 47% worse than desktop users, these could have been where you're losing those 2,821 potential checkout sessions.
Likely Mobile-Specific Issues:
-
Checkout button visibility
- Is it above the fold on mobile? Easy to tap? We need to discuss the 5% discount circle overlapping the add to cart button on mobile.
-
Cart page load speed
- Mobile users are more impatient
-
Form complexity
- Mobile keyboards make data entry harder
-
Trust signals missing
- Smaller screens may hide security badges, shipping info, as this is all the way at the bottom in checkout
-
Mobile payment options
- You are offering Apple Pay, Google Pay, Shop Pay for quick checkout.
Add Klarna or Afterpay for installment options - especially effective if your products are mid- to high-ticket.